Refund policy

If you wish to return an item for either a refund or an exchange please complete our contact form so that we are able to email a returns note with instructions on how to complete the return.

We aim to offer a full refund (excluding any shipping costs) if you return any unwanted items within 14 days of your receipt. Returns after this date will only be accepted at our discretion.

We will refund the card with which the original order was placed within 3 days of receiving the return, however, please note that the refund may take up to 10 days to complete dependent on the card issuer.

You will receive an email confirming the refund once it has been processed.

Subject to availability you are welcome to exchange your purchase for a different size or another item. Please complete our contact form in order to receive a returns note with instructions.

If you are exchanging for an item with a lesser value we will refund the difference. If you have chosen a higher value item then you will be required to place a new order and we will refund your original purchase.

No additional shipping costs will be charged for exchanges.

All items that are returned or exchanged must be unworn and in their original condition, including any packaging and swing tags. If any item is damaged, soiled or altered this may not be accepted and may be sent back to you.

We do not accept responsibility for items that are lost in transit; therefore, we recommend you return items using Royal Mail special delivery or a similar service that requires a signature.